Terms of Sale

Last updated: 3 October 2026

1. Who we are

BARKHO is run by Maxim Barkho, Georg Feydts gate 22, 1792 Tistedal, Norway.
Email: maxim.barkho@hotmail.com

These terms apply to all purchases made by consumers at this website. Norwegian consumer law applies in addition to these terms, and nothing here limits your statutory rights.

2. Ordering

You place an order by adding products to your cart and completing payment. The agreement is binding once your payment is confirmed and you see the order confirmation page.

3. Prices and shipping

All prices are in Norwegian kroner (NOK) and include any applicable taxes. Shipping costs 99 NOK per order and is shown before you pay. No other fees are added by us.

4. Payment

Payment is handled securely by Stripe. Your card is charged when you place the order. We never see or store your full card details.

5. Production and delivery

Every piece is made to order after you buy it. Production normally takes 2–5 business days, and delivery normally takes 3–7 business days after that. You will receive a shipping notice when your order leaves production.

If delivery is delayed by more than 30 days from your order and the delay is not caused by you, you may cancel the purchase and receive a full refund.

6. Right of withdrawal (angrerett)

You have a 14-day right of withdrawal under the Norwegian Cancellation Act (angrerettloven), counted from the day you receive your order.

• To use it, send us a clear message by email within the 14 days. You may use the standard withdrawal form, but it is not required.
• Return the items to us no later than 14 days after you notified us. You pay the cost of returning them.
• Items should be returned in the same condition as received. You may try them on as you would in a shop, but if the value is reduced by further use, we may deduct that loss from the refund.
• We refund the purchase price and the original shipping cost within 14 days of receiving your notice, using the same payment method. We may wait to refund until we have received the items back.

7. Defects and complaints (reklamasjon)

If something is wrong with your item — a print or embroidery fault, damage, or the wrong size or product — contact us by email with your order details and a photo. You can complain up to two years after receiving the item (five years for items intended to last substantially longer), under the Consumer Purchases Act (forbrukerkjøpsloven). We will replace the item or refund you, at no cost to you.

8. Personal data

We only use your information to process and deliver your order. See our Privacy Policy.

9. Disputes

Contact us first — we will try to solve any problem quickly. If we cannot agree, you can contact Forbrukerrådet (the Norwegian Consumer Council) for mediation, or use the EU online dispute resolution platform at ec.europa.eu/odr. Norwegian law applies.